Typically, cardholders file a chargeback if they were not informed of dynamic currency conversion fees or were not given the option to complete the sale in their local currency. There are over 80 unique return codes, and each one represents a different type of return. About Visa chargeback reason codes. The following are reason codes for the same scenario: Visa: Reason Code 30 Services not provided or merchandise not received. Reason codes for the chargeback with detailed explanation of what it means, how to dispute the chargeback, and how to avoid future disputes. 1 – CBK: Late Presentment 12. Reference these when rebutting cardholder disputes at your small business. In most scenarios, professional chargeback assistance can substantially raise your ROI. 1 falls under the “Authorization” category. . 0. Mastercard Chargeback Reason Code 71: Disputed Amount. Each card company has its own set of codes that indicate the specific reason that a cardholder initiated a dispute. ACH return codes are a type of shorthand for specific information concerning the return, much like the. Chapter 6 Pre-Arbitration and Arbitration Case Filing-For Chargebacks Initiated On or After 17 July 2020 > Time Frames and Requirements > Dual Message System Pre-Arbitration andOtherwise, the bank may reject the transaction. 3 is an updated version of legacy Visa reason code 72, which was phased out under the Visa Claims Resolution initiative. For digital goods, two or more of the IP address, device ID, or. 4: . Address Verification Service, or AVS, is one of the most widely used payment card fraud prevention tools among merchants in the US. For card-absent transactions, use all Visa tools, including AVS, CVV2, Visa Secure, and more, to reduce instances of fraud. Get your complete guide to Amex reason codes, including all the detailed information, chargeback time limits, and other important information you need. 0 Could Impact Your Business: Pros & Cons. 1: The chargeback time limits may be altered if the resources were assumed to deliver after the execution time period of the payment also. The deadline for a Chase Bank customer to dispute a transaction is 60 days. The claim the cardholder is making here is that they did not authorize the transaction and are alleging their card was used fraudulently or that the merchant pushed a transaction through without. Click on “report a problem” and select the transaction in question. When one cardholder initiates a dispute with their issuing. Merchant processed transaction below floor limit without authorization. What is a reason code? 3. A new representment right to provide compelling evidence for specific chargeback reason codes. Reason code 13. Whenever a card used in a transaction is declined, the sale should be terminated. Like all card schemes, Visa has its own list of chargeback reason codes. This code applies when customers claim they never received the merchandise or services they purchased. The codes for each card brand are listed below along with the recommended documentation to provide. Visa organizes chargeback reasons into six basic categories — non-receipt of information, fraud, authorization error, processing error, canceled or returned merchandise, and non-receipt of goods or services. Some of the reasons why the order did not reach the cardholder can be as follows: The merchant did not provide the services;Visa Dispute Reason Codes. At times, you will see friendly fraud chargebacks with this reason code because the cardholder wasn’t paying close attention to taxes, fees. Card Number:. . eCommerce Travel Crypto Gaming SaaS Gambling Ticketing. For example, 10. Reason code 53 is typically used when a cardholder received merchandise or service that was defective, damaged, or not as described, while reason code 85 is used when credit was not processed to the cardholder's account. Chargeback Analyst, you can make informed decisions about which Chargebacks to dispute and how to do so successfully. With the overhaul of their reason code system, Visa divided reason. Visa retired the “unrecognized”. Use clear and consistent billing descriptors. American Express has its own set of chargeback reason codes, and they refer to situations that correspond to Visa and Mastercard reason codes you may already be acquainted with. Our all-in-one e-commerce fraud prevention solution helps e-commerce companies reduce chargeback overheads while streamlining transactions for legitimate users. These codes can help a merchant with an inquiry or chargeback reversal. From mid April 2023, Visa will enforce the Visa Compelling Evidence 3. Reason Code 04: Excessive Chargebacks: The merchant breached predetermined chargeback thresholds: Reason Code 05: Excessive Fraud: The merchant breached predetermined fraud-to-sales dollar volume thresholds: Reason Code 06: Currently unused--Reason Code 07: Fraud Conviction: One of the business's owners. Which is meant to know the reason for the dispute. In some cases it can be upwards of 540 days, though, depending on. Chargeback reason code 10. 2, which specifically deals with transactions billed by other means. The shorthand description is “Invalid Data. That definition is pretty broad and vague on its own, though. Code Reason Description #4: Excessive Chargebacks: With respect to a Merchant reported by a Mastercard Acquirer, the number of Mastercard chargebacks in any single month exceeded 1% of the number of Mastercard sales Transactions in that month, and those chargebacks totaled USD 5,000 or more. “American Express Chargeback Reason Codes | Sift”. 1 is an updated version of legacy reason code 30, which was phased out under the Visa Claims Resolution initiative. 11/03/15 Updated these MasterCard Chargeback Codes: 08, 12, 31, 34, 42, 53, 55, 59, 60, 70, 71. As we mentioned, Visa dispute time limits for merchants are straightforward. Chargeback /Dispute; Merchant Response. 1=1010, 10. A fraud whitelist is basically the same idea, only reversed. The client can send Paymentology a list of disputes, using a predefined batch chargeback submission template that has been requested to chargeback. With VCR regulations, the risk of breaching fraud-to-sales thresholds increases. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. The tickets were held at the box office, and no signature, swipe or imprint. This entity is known as the acquirer). Friendly fraud occurs when a customer accidentally or deliberately files a chargeback on a legitimate transaction, instead of trying to first obtain a refund from the merchant. 2=1020 etc. S. For. 4: Other fraud: Card-absent environment: VCR Dispute Reason Code 13. Before VCR, Visa reason codes were two-digit numbers that often seemed like they were assigned completely at random. What is Visa chargeback reason code 13. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 2, the issuing bank has a maximum of 120 calendar days from the transaction processing date chart to dispute a claim. Reason Code (Condition #) New Dispute Condition. F01. . The case will be removed from the Chargeback Queue Worklist and your ‘accept’A list of key Visa policies for merchants is also included . 3 Changed Discover Reason Codes to match what is shown in the UI. 2: EMV Liability Shift Non-Counterfeit Fraud:A reason code or a chargeback reason code is a string of symbols (numbers and letters). For a list of all values for reason and chargebackReasonCode fields, refer to Dispute reason codes. 0? Compelling Evidence 3. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 4 Other Fraud – Card Absent Environment 93(1) 10. 1? Visa chargeback reason code 12. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. This book contains the following chapters: • Visa (Pre-VCR) and MasterCard Chargeback Process • Discover Chargeback Process • American Express Chargeback Process • Visa Claims Resolution ProcessResponding to Mastercard Reason Code 4859 Chargebacks. It can range from 60 to 120 days from the billing date. Check out the definitive leadership to all Visa, Mastercard, Amex, and Discover chargeback codes and get aforementioned info yourself need to protective is revenue. Accidents happen, and it’s. 634. S. SECOND_CHARGEBACK. 6. This new ruleset expands the list of compelling evidence you can use to help undo an invalid customer. 4 | Mastercard Reason Code 4837. American Express Chargeback Reason Codes 32 Appendix F Discover Chargeback Reason Codes 41 . Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. For each reason code, a definition isSome costs come directly from Visa and are set by the network. Every chargeback has a reason code associated with it. Chargeback or a Request For Information (RFI) 2 The Scheme screens the chargeback, rejects it if issuer hasn’t met technical requirements for the reason code used, otherwise it is passed on to Worldpay (RFIs are usually passed on) 3 Worldpay receives Chargeback or Retrieval request or an RFI and notifies you via EMIS, WPG, or an alert fromRead the Chargeback Advice letter carefully. 5, and all aspects of chargeback reason codes, with proprietary technologies and. Chargeback . . Chargeback reason code 13. Reason . Both apply only to ATM transactions, but reason code 13. About Careers Contact. [1] Sift. Issuer ACS unavailable - Visa generated CAVV. This chargeback occurs when merchants do not adequately provide currency information. Visa recently shortened chargeback time limits from 45 days to 30. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. 3: No. Additionally, there are several other reasons you could be on this list related to security, illegal activity, bankruptcy, fraud, or non-compliance. Cardholder can dispute transaction up until Day 90 for reason code 4808 on MasterCard (see Appendix for details), Day 60 for reason codes 4801 and 4802 (see Appendix for details). may be reversed if merchant can provide proof that the correct fare was quoted to Cardholder; That<br />. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. 2: Canceled Recurring Transaction, is used when a cardholder claims a recurring transaction was processed illegitimately. Reason Code – 13. The client can define the chargeback reason code. American Express chargeback reason code C31 falls under the “Card Member Disputes” category. Issuer Review; Allocation. Chargebacks may otherwise be rejected for a variety of reasons. These codes explain the reason why the chargeback was filed, and the reason. 5 Categories of Visa Chargeback Reason Codes. 1 - Card Recovery Bulletin; 11. Either the dispute must be processed within 120 calendar days of: the transaction processing date, or. 1: Merchandise/services not received Visa uses this reason code when a customer claims they didn’t receive the goods or services they ordered from your business. 1:Reason codes are alphanumeric codes that provide the justification for granting a chargeback. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. Visa doesn’t publish a fee schedule as comprehensive as other networks, but there is usually a $10-50 fee per each chargeback. Despite this being considered sufficient proof to reverse the chargeback, issuers occasionally rejected the claims, leaving the merchant liable for the. The implication is that the merchant failed to deliver the goods or services, but this reason. Visa Fraud Monitoring Program: Authorization: 11. You can find the meaning of their response codes by looking them up directly on the Visa and Mastercard developer center pages. Cardholder-Activated Terminal (CAT) 3 Device. 6. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. 4: Other Fraud — Card Absent Environment: 10. 4846 — Incorrect Currency Code. This chargeback reason code can be avoided by ensuring that returns are processed promptly and accurately, and that the customer is informed of any credits issued. This is now an obsolete reason code, and issuers have been instructed to use code 4808 instead. 0 is an update to the rules for handling disputes filed under reason code 10. Chargebacks911® can help your business manage risk from Visa chargeback reason code 10. #5: Excessive FraudChargeback Reason Codes Fraud – Card-Not-Present (CNP) Network Reason Code Bank Initiation Timeframe Accel 81 120 calendar days from transaction processing date American Express FR2, F14, F24, F29 120 calendar days from transaction processing date Discover 4752 AA, 7030 UA02 Within 30 calendar days from the close date of the TRRFriendly fraud. 1, 13. 4853 – Cardholder Dispute – Credit Posted as a Purchase. The platform is compatible with digital payment services such as Apple Pay, PayPal, and Visa Checkout. 7. 13. The issuer’s main limitation here is the timeframe: for Visa chargeback reason code 10. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. Every of the major card brands, the inclusion of Visa, MasterCard, and others, has its acknowledged system of reason codes. 4860 Credit Not Processed. All of Visa’s existing reason codes were condensed into four key groupings: fraud, authorization errors, processing errors, and customer disputes. 4 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. Transaction was approved by the Issuer knowing that the authentication data failed verification and was not reliable. 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. Chargeback reason code 12. 3. In contrast, an AFT is basically the inverse of an original credit transaction, or OCT. How Visa CE 3. Retrieval Request/ Copy request Reason Codes. ACH disputes pertain to various parties involved in an ACH transaction, which is an electronic funds transfer facilitated. List and additional information about all reason codes by card brand. 00. Visa Reason Codes Quick Reference Guide Author: TD Canada TrustCorresponding Retrieval Reference Numbers mapped for the same Card Number and ARN in Chargeback application. The shorthand description is “Warning Bulletin File. Mastercard Reason Code 4807 – Warning Bulletin File chargebacks should be filed under code 4808. High Level Visa Chargeback Dispute Flow. MasterCard: Reason Code 4859 Services not rendered. Visa. 4: Other Fraud – Card-Absent Environment in April 2023, in an effort to lower the rate of friendly fraud. Reason Code 02: Common Point of Purchase: Account data is stolen from the card-present merchant and used with other merchants: Reason Code 03: Laundering: The merchant processed transactions that did not involve a bona fide cardholder: Reason Code 04: Excessive Chargebacks: The merchant breached predetermined chargeback. Non-Receipt of Information Chargeback Reasons. Non-Receipt of Information Chargeback Reasons. Older time limits for disputes vary based on reason code; in many cases buyers have 120 days after a purchase to file a chargeback. Under Visa’s previous chargeback rules, merchants could contest a reason code 10. It covers topics such as chargeback rights, time frames, reason codes, arbitration and compliance. In the case where goods or services are to be delivered, Cardholders can disputeAccording to G2, Authorize. Visa has four different common codes for fraud and nine for consumer disputes. As mentioned earlier, the given reason for a chargeback may be far different from the actual reason. 4, 13. All the major card networks use chargeback reason codes to convey the reason for a chargeback. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. UA05 Fraud – Chip Counterfeit Transaction. 3. Some of these reason codes are specifically designated to apply to authorization-related issues. Credit Posted as a Purchase chargebacks, for example, at. Visa Fraud Chargeback Reason Codes 10. Reason Code 81: Fraud – Card. Before October 1, 2019, the Visa Dispute Monitoring Program was. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. The software can accept transactions made by customers all over the world. In general, merchants will have 30 days to respond to each phase of a Visa or Discover chargeback. reason code information. The shorthand description is “Transaction Not Recognized. The Visa chargeback reason codes regelung gone adenine major recondition in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. If a merchant responds to a chargeback in full compliance with the initiative guidelines, Visa guarantees the chargeback will be overturned. American Express, Discover (and Diners Club International, which it owns) use a combination of numerals and letters. Our promise to you is this: We will invest 100% of our effort in your case and fight for you throughout the entire process. Retrieve thine complete guide to the new Visa reason codes, including all the elaborate information, chargeback time limitation, and other important information to need. Additionally, the corresponding fraud report must be accurately identified as Fraud Type 4—Counterfeit, and acquirers have a representment right if the fraudCharge-back Reason Codes VISA ® 10. Fraud Blacklisting vs. The Visa Claims Resolution (VCR) initiative, launched in 2018, changed many aspects of the chargeback process. All Rights Reserved. This code applies when a transaction was authorized, but contained incorrect or invalid data. It is subject to change and may not include every currently known dispute reason code. 5: The chargeback under normal situations should be executed in under 120 days in all religions other than US Domestic. 9808; info@chargebacks911. This type of chargeback reason could be named differently across the different card schemes (some examples: Visa 10. This code is unique—at least currently—in that Visa has since split it into two separate categories: 12. Meanwhile American Express limits the phases of a credit application to 20 days, while MasterCard restricts phases to 45 days. Phase 4. 3: Not as described or defective. The shorthand description is “Incorrect Transaction Code. ; Resources. Visa Chargeback Reason Code 13. • Section 4: Chargeback Reason Codes— Contains detailed information on the reason codes for the most common types of chargebacks that merchants receive. Here’s a comprehensive list of Mastercard chargeback reason codes that you might see on your screen: 4807: Warning Bulletin File. A ruling in the merchant’s favor will return revenue and reverse the original fraud claim. MDR also retired reason code 4840 – Fraudulent Processing of Transactions. This code was phased out under the Visa Claims Resolution initiative. A chargeback with reason code 4853 may refer to disputes where the customer claims that a charge on their account is invalid. Mastercard. The merchant can choose whether or not the reason makes sense and. In this article, you’ll learn the key takeaways for merchants: Visa standard chargeback regulations; 3 most common Visa dispute reason codes; New Visa mandate Compelling Evidence 3. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud (NOF). You can learn more about each one by visiting the Mastercard Chargeback Guide. Effective. Updated Visa Reason Codes. Reason Code 04: Excessive Chargebacks: The merchant breached predetermined chargeback. The shorthand description is “Merchandise/Service Not Received. Discover Chargeback Reason Codes Explained. Disputes related to Chargeback Reason Code 93, “Merchant Fraud Performance Program”, are excluded from program monitoring. Chargeback Code Chargeback Reason; 10. Should you find that you need to. Following the prompts that pop up, inform PayPal of every detail, and include the screenshots of the conversations you had with the scammer. Visa Chargeback Reason Code 13. Visa chargeback reason code 13. Explanation. 8 – Original Credit Transaction Not Accepted. Processing Errors involve chargeback and disputes revolving around processing issues, late presentment, credit processed as charge, invalid card numbers, no show errors, incorrect charge amounts. 5 Proven Tactics to Win Chargebacks as a Merchant. According to Visa regulations, if the transaction is not deposited within the allotted time. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is. This would be filed using reason code 12. Chargeback Reason Codes. A chargeback is a cancellation of a transaction. The sales receipt and/or date and amount of the authorization if other than the transaction date. Chargeback Reason Code 62—Counterfeit fraud pertains to the EMV liability shift. Pre-arbitration will replace second chargebacks for the following reason codes:This is Visa’s list of high risk MCCs: 5962 - Direct Marketing—Travel-Related Arrangement Services;. ” This code indicates that the merchant sent an authorization approval request for a transaction, received a “Decline” or “Pick Up Card” response, and submitted the. 4 Funding Process. American Express uses four main categories to organize its reason codes: Authorization, Card Member Disputes, Fraud, and Processing Errors as well as two additional categories, Inquiry/Miscellaneous and Chargeback Programs, to classify just a handful of reason codes. 4846. VISA 62 Counterfeit Transaction Fraud NO YES VISA 70 Card Recovery Bulletin or Exception FileReason Code 02. Mastercard: Reason Code 4859 Service not rendered. 4. What follows is a quick reference guide for all. Each bank card network has its owner list of reason codes banks must prefer from. The most effective chargeback professionals can deliver customized solutions for chargeback management with every facet of your dispute process. Also, remember that the time frame for your response includes any processing required by the acquirer. Visa Chargeback Reason Code 10. Let’s. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. 7 (previously legacy reason code 85, condition 2) is part of the updated version reason codes that were phased out under the Visa Claims Resolution initiative. 1 – Other Fraud – Card Recovery Bulletin 11. You can also type in any. Discover chargeback reason code 7030. Nor is the situation static. For each reason code, a definition is given, along with the merchantFor U. ” This reason code indicates that the merchant processed a transaction using the wrong transaction code. Using the same link provided above, contact PayPal to report the scam. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. 5 – Incorrect Amount 12 . Merchants should review these codes, track which ones they receive, and respond to inquiries and chargebacks with the appropriate supporting evidence. This code applies when a cardholder claims to have returned merchandise or cancelled services, but the credit did not appear on the cardholder’s monthly. Each chart network—Visa, Mastercard, American Express, and Discover—defines and maintains their own extraordinary set of reason codes, which are applied toward disputes by the banks that issue credit and liability charts under their brands. For example, if: The cardholder no longer wishes to dispute the transaction. Additionally, they can select from corresponding, updated codes when adding new chargebacks. 1st Chargeback. 0 is an update to the rules for handling disputes filed under reason code 10. Visa uses a numeric scheme for its chargeback reason codes. Listing and grouping all Visa chargeback or dispute reason codes with accompanying descriptions and time to respond. 2 Compliance CasesA transaction modifier (or modifier) represents specific circumstances associated with a card sale that change what compelling evidence is required to overturn the chargeback. This is part of the reason Mastercard retired the code when it reshuffled its list of reason codes. Mastercard: n/a This chargeback is caused by Authorization. The list of chargeback reason codes in this article is organized by card brand and type of dispute. 10. Chapter 5: Mastercard Chargeback. 0. 5 Visa Fraud Monitoring Program Authorization Reason Codes The Complete Chargeback Reason Codes List. For each reason code, a definition is given, along with theStep #2 | Report the Scam to PayPal. 10. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. This is Visa’s incentive for merchants to update to recommended terminal technology. 1 — EMV. Summary of Changes, 13 December 2018About Visa chargeback reason codes. Chargeback Reason Codes. ”. 2, and 13. ”. This code applies when a transaction is not deposited within the timeframe designated by Visa (see chart below). Either the acquiring or issuing bank could initiate the. But, it could be up to 540 days, in some situations. Region Only) 4855 Goods or Services Not Provided. Complicating things further, friendly fraud doesn’t provide you with any red flags. Code Reason (for Visa) 10. Chargebacks911 offers the most comprehensive chargeback management system available, backed by the industry's only performance-based ROI guarantee. Chapter 5: Mastercard Chargeback. Any Visa chargebacks submitted prior to April 15, 2018 will be handled under the previous legacy rules and timelines. The Authorization chargeback reason codings system underwent a major overhaul on April 2018 as part of their new Visa Claims Decision (VCR) initiative. 2 Compliance Cases Visa Chargeback Reason Code 10. Visa uses the four main categories to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. 3:The following tables show the Stripe categories for each card network’s dispute reason codes. These modifiers can range from where the transaction is processed to what kind of goods are purchased. For your reference, here's a list of chargeback reason codes for Visa, Mastercard, Discover, and Amex. They must respond within 30 days at each phase, or 10 days for arbitration. Goods / Services Damaged or Defective. Table of Contents ii Chargeback Management Guidelines for Visa Merchants © 2015 Visa. Visa Reason Codes. Identifying the chargeback. Four reason codes have modified time frames: Reason Code 10. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. The key is finding the right partner. It applies when a cardholder participated in an ATM cash withdrawal, but. In most cases, you will have 20-45 days in which to respond to a chargeback. 2, the issuing bank has a maximum of 120 calendar days from the transaction processing date chart to dispute a claim. Laundering: The merchant carried out transactions without a legitimate cardholder’s involvement. Of course, these codes can still change at any time. 2 – EMV Liability Shift Non-Counterfeit. 4 – Incorrect Account Number 12 . 5 Visa Fraud Monitoring Program Authorization Reason CodesThe Complete Chargeback Reason Codes List. Tollbooths and hotels, to use one. Code. 5 falls under the “Consumer Disputes” category. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Category. There are some exceptions on the cardholder’s side, though. [noun]/cē • vē • vē • tö • kōd/. The most common Visa Reason codes include 10. Discover is a credit card network and an issuing bank—just like American Express. Check the chargeback reason code. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Reason Code 80: Incorrect Transaction Amount or Account. This included consolidating and removing some old reason codes and creating an organizational structure where all dispute codes fall under one of four categories, numbered 10 through. Visa Code. These codes tell you why the transaction is disputed. Chargeback Reason Codes. What is a reason code? 3. Visa chargeback reason code 75 falls under the “Consumer Disputes” category. Visa chargeback reason code 75 is filed as an honest mistake. Either the acquiring or issuing bank could initiate the chargeback. But if RDR receives a dispute about a Visa card transaction, it will instead consult the ruleset provided by the. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Specifically, these updates only pertain to transactions that are charged back after Oct. Get Reasoning Cipher Cheat Shelf.